MSLs had no shared space to think through what "digital-first" means for the role.
A community built around the concept of the Digital MSL — content, conversation, shared frameworks.
Consistent content, open discussion and practical frameworks rather than theory alone.
Ongoing publication of insights and frameworks, and direct conversation with the community.
MSLs are hungry for practical, peer-shared frameworks — not more theory.
Growing the community and formalising shared resources.